Contact Us

Prime Conduit, Inc.

Customer Service
If you have questions regarding sales, orders, shipping, or delivery, please call 1-216-464-3400.

Terms & Conditions
Prime Conduit Terms & Conditions Effective 1/1/2013

Credit Application
To apply for credit at Prime Conduit, open and  save PCI Credit Application (pdf file) or PCI Credit Application (word file) , fill out the form, and email it to

Need pricing information? Contact your PCI Rep Locator.

E-Connect Registration
E-Connect Registration eConnect is a Web site designed for our channel partners, to provide you with real-time, secured access to our Enterprise Business System for Prime Conduit Products. This system provides you with the ability to check on the status of your orders. If you wish to become a registered user of eConnect, please Register now and we will contact you with your Account information.

Technical Services
Have a technical product question? Our Tech Center contains FAQs, product drawings, and other technical documents. If you still can’t find the answer, then email us your question.

Call (800) 382-0862 for any questions regarding our Vylon Pipe product line.

Send any comments you have regarding the Web Site to the Webmaster.

General Inquiries
For all other Prime Conduit, Inc. inquiries please call, fax, or write to:
Phone Number: (216) 464-3400
Fax Number: (216) 831-7636
23240 Chagrin Boulevard Suite 405
Cleveland, OH 44122